Uncle Henry's - Classifieds : Help : Classified FAQs

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	Classifieds : Help : Classified FAQs


About Uncle Henrys
	"What" or "Who" is Uncle Henry's?
	Is Uncle Henry's just in Maine?
	What kinds of Ads are in Uncle Henry's and Uncle Henry's Mass. Edition?

	Do I need a credit card to subscribe?
	How do I subscribe to the Printed Publications of Uncle Henry's and Uncle Henry's Mass. Edition?
	What happened to The Want Ad?
	What is the address and/or phone number for Uncle Henry's?
	When are the ads updated?
Ad Detail
	Is there a way to view additional contact information other than the telephone number?
Ad Preview
	How do I edit the price in my ad?
	I have multiple prices in my ad, which price does the search engine use?
	What format does my price have to be in to show up in the search?
Ad Rates
	Does Uncle Henry's ever charge a commission?
	How are private party, non-private party and commercial rates determined?
	How much will my Printed Edition ad cost?
Affiliate
	How do I copy the HTML snippets?
	What is the affiliate award?
Auto Renew
	What is the difference between consecutive and random weeks?
Billing Info
	What types of payments does Uncle Henry's take?
Category List
	What does the number stand for after the category name?
Classifieds Home Page
	What is an FAQ?
Commercial Advertising
	How do I advertise my business on Uncle Henry's Online?
	How do I create my Flash Ad/Site?
	What is a Flash Ad/Site?
Contact Us
	How long does it usually take to receive a response via email?
	What is the preferred way to get help?
	Can I contact you by phone?
	What is your phone number?
Cookies
	How do I control which cookies I accept if I'm using Internet Explorer 4.0?
	How do I control which cookies I accept if I'm using Internet Explorer 6.0?
	How do I control which cookies I accept if I'm using Netscape Communicator 4.0?
	How do I control which cookies I accept on Internet Explore 5.0?
	How do I see cookies I've accepted in Internet Explorer 5.0?
	How do I see cookies I've accepted in Internet Explorer 6.0?
	How do I see cookies I've accepted on Internet Explorer 4.0?
	How do I see cookies I've accepted on Netscape Communicator 4.0?
	How do I view the code in a cookie?
	How does a cookie help me?
	How does a cookie help Uncle Henry's?
	What is a cookie?
	What is a cookie's purpose?
Credit Card Info
	How do I know my credit card info will be secure if I save my card with Uncle Henry's?
Credit History
	How do I dispute a credit that credit history says I used?
FAQ
	How do I search the FAQ?
Feedback
	Where does my feedback go?
Flash Ad Preview
	What format should I be using for the price in my ad?
Flash Ad Website
	What is the first step to creating a flash ad?
	How do I know which template to use?
	How do I create a link to my flash site?
	How do I change a picture?
Flash Ads
	How do I create my Flash Ad/Site?
	How much do Flash Ads cost?
	What are Flash Ads?
	When and where do flash ads appear?
	Why can I only place my Flash Ad for eight weeks?
Flash Site Business Info
	What type of pictures can I upload?
Flash Site Page Setup
	What is a hex RGB color?
Help
	Can Uncle Henry's be reached by telephone?
History
	What is search history?
In The News
	Did Uncle Henry's Mass. Edition replace The Want Ad?
	Were these articles actually in these newspapers?
	Where can I view the news articles referenced by IN THE NEWS?
Interest Calculator
	How do I use the Interest Calculator?
	Why are there 2 columns to fill out?
Login
	What can I do if I forget my password?
Logout
	Can I still search ads while I am logged out?
My Notes
	How do I add an ad to My Notes?
	How do I delete My Notes?
	What is the printer friendly link?
Order Confirmation
	How do I print this page?
Password
	What can I do if I forget my password later?
Payment History
	How can I dispute a charge in my Payment History?
Personal Info
	Do I get a copy of the book each week when I register?
	Do I have to register to submit an ad?
	Do I need a credit card to subscribe?
	How do I change my email or personal information?
	How do I enter my Canadian Postal code?
	How do I Renew my subscription?
	How do I subscribe to the "paper" publication?
	Why should I register?
Poll Results
	Where do I take the poll?
Post Ads
	What are Credits?
	Why am I told that I don't have enough credits to place my ad?
	How large of an image can be submitted with an ad?
	At what time of day does an ad that I post end?
	Can I buy credits in addition to what comes with my package?
	Can I delete ads?
	Can I edit my ads?
	Can I place a URL or website address in my ad?
	Can I post the same ad in more than one category in the same week?
	Do ads submitted get printed in the weekly book?
	Does my phone number have to appear in the ad I post?
	How can I edit my online ad so that it will appear in the print edition as well?
	How do I extend or reactivate an ad?
	How long does an ad run for?
	How much does it cost to submit an ad?
	I purchased a consecutive 4 week subscription w/ 8 credits, but my ad is not running, why?
	If I submit an ad online, when will I be able to view my ad?
	If I suspend an ad will it cost me more credits to activate it again?
	If my item sells fast can I retract the ad?
	What happens to any ads I'm running if my subscription expires?
	What happens to my ad after it expires?
	What is the difference between private party and non-private party ads?
	When will my ad appear online?
	Where do I enter my contact information?
	Where do I go to submit an ad?
	Will my credits carry over after my subscription time expires?
	Will those who are not registered be able to answer my ads?
Referrals
	How do referrals work?
Registration
	Does it cost anything to register for an online account?
	How do I change my email or personal info?
	How do I enter my Canadian postal code?
	How do I fix a mistake in my registration?
	What are Credits?
	What is "click here" if I live outside of the US or Canada?
	What is a referral number?
	What is a user name?
	Why do I have to confirm my email address?
	Why do I need to confirm my password?
	Why do I need to fill in my contact info?
Renew
	Can I purchase credits without a subscription?
	What are Credits Used for?
	What is "Automatically Renew"?
	What is "Save this credit card"?
	What is Consecutive versus Random?
Rewards
	How do I earn rewards?
	How do I redeem my rewards?
	How do I send a referral to my friends?
Search
	How come I can't find any ads when I do a keyword search, but find some when I browse a category?
	How do I search for a phrase?
	Is it possible to search the classifieds based on the distance items are away from me?
	What is the difference between Search at the top of the page and the Search link on the left?
	Why can't I find an ad that I posted?
	Why does the search ignore some of the words I enter?
	Why does the search seem to reset after I select a category?
Search Engine Price
	What is this price?
Search Results
	Why is the word(s) I searched for highlighted in the ad?
	Why can't I view current print ads without subscribing?
	How do I view a picture of the item being sold?
	How do I view the contact information?
	What does the "Contact Information" link contain?
	Why are some ads BOLD?
	How do I know that the item I am searching for is in the resulting ads?
	How do I move from one page of ads to another?
	Why are the first couple words of an ad in bold?
	What does sort by: Newest mean?
	What does sort by: Closest mean?
	How do I add an ad to My Notes?
	How do I rerun a saved search?
	What does the "Save Search" button do?
	What does the "View Entire Category" button do?
	Where can I find the contact information on an ad?
Settings
	What does the send random ads checkbox do?
Site Map
	What is B2B?
Survey
	What is the survey used for?
Suspend Ad
	What will suspending an ad do?
Suspend Tickler
	What does suspending a Tickler do?
System Requirements
	How do I change my cache settings for Internet Explorer version 4x?
	How do I change my cache settings for Internet Explorer version 5x?
	How do I change my cache settings for MAC?
	How do I change my cache settings for Netscape?
	How do I change my Java settings for MAC?
	How do I change my Java settings?
	How do I turn my cookies on in Internet Explorer 4.x?
	How do I turn my cookies on in Internet Explorer version 5x?
	How do I turn my cookies on in MAC?
	How do I turn my cookies on in Netscape version 4x?
	I don't think my cookies are working. What could be wrong?
	What is required to use Uncle Henry's Online?
The Classified Tickler
	What is a Tickler?
	Can I decide how many ads I want to receive?
	Can I edit my Tickler?
	How do I create my own Tickler?
	How do I rerun a saved search?
	How long do Ticklers last?
	How many Ticklers can I have?
	How often are Ticklers sent to me?
	What are the benefits of a Tickler?
	What does "Instant Notification" regarding ticklers mean?
The Want Ad
	Does Uncle Henry's Mass. Edition charge a commission when I sell my item?
	How do I place a print picture with my Uncle Henry's Mass. Edition print ad?
	Is my ad still available if I placed it through the Want Ad?
	What Happened to The Want Ad?
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